FAQs

Got questions? We’ve compiled answers to the most frequently asked questions to make your experience with us even better. Whether you're curious about our services, memberships, or policies, you’ll find the information you need right here. If you don’t see your question listed, don’t hesitate to contact us directly—our team is always happy to help!

What types of memberships do you offer?

We offer a variety of membership options to suit every need, including individual and family plans, with flexible terms to match your goals and lifestyle.

Do I need to book a class in advance?

While it's not required, we recommend reserving your spot in advance for our popular classes to ensure availability and avoid disappointment.

Can I try the gym before committing?

Yes! The first workout is on the house so you can experience our equipment, facilities, and the overall environment before deciding on a membership.

What if I have dietary restrictions?

Our FitFam accountability program includes personalized meal plans tailored to your specific needs and restrictions, with expert guidance to help you reach your goals.

Is there childcare available while I work out?

At this time, we do not offer childcare services. However, we are a family-friendly gym and encourage parents to bring their kids along if needed

How do I cancel or pause my membership?

We strive to make our membership process as simple as possible. To cancel or pause your membership, just reach out to our team, and we'll guide you through the process!